Dear Gail & Chris
MERRY CHRISTMAS
You both did an absolutely tremendous job for me yesterday afternoon - your standards of service put everyone else to shame!
The car is just great and got me all the way home in lousy weather conditions.
If you were running a hotel it would have a 5-star rating - and I mean that.
Thank you for everything you've done for me from the very beginning of this transaction, through the middle and to the end.
It's been a real pleasure doing business with you both.